on 03-12-2017 08:19 PM
on 20-12-2017 03:19 PM
I migrated from adsl to fibre and had similar issues after a speed upgrade, horribly frustratiing repeating the story over and over for 10210 to reset / re-activate, only to find internet AWOL again the next day.
Mine was fixed after I found help in other community threads - I eventually emailed details with my fault ref. to email@example.com .
My connection & speed has been stable for + 2 mths now, so if you’re still not sorted that’s worth a try -also post the same details on one of the media support channels :
Oh, and Telkom accounts also credited my next statement for the downtime.
Hope you’re fixed up soon.