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ADSL/VDSL/Fibre

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New Member
Ruth-Odigie
Posts: 1

ADSL with Afrihost, Telkom phone line dead

on ‎02-12-2015 03:30 PM

After endless hassles with Telkom ADSL I moved my ADSL over to Afrihost. A few hours after this was completed, my Telkom phone line went completely dead. I'm still paying Telkom to provide a phone line and phone calls.
Any idea what could have caused this?

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Cyph3rZA
Posts: 17

Re: ADSL with Afrihost, Telkom phone line dead

on ‎03-12-2015 12:14 AM

Hi @Ruth-Odigie,

 

From this article on Techcentral, it states that your line transfer can take anywhere from a few days to a few weeks. Best to ask Afrihost support to keep you informed of progress. Read the article for how the process works.

 

It is poor form for them not letting you know about this before hand but also uncommon for other providers also not letting their customers know.

 

Hope you come right in a timely manner.

 

Kind Regards,

Hit that Thumbs Up/Kudos button if I or another member in the community has helped you. It can only inspire us to do better in helping everyone like yourself. Thank You! ❤
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  • on ‎02-12-2015 03:30 PM
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