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Member
Posts: 3

Adsl download speed

Since my 4mbps adsl was installed i have been getting download speeds of no more than 450kbps.i did hundreds of speedtests on different sites and downloades different formats from different site but still the same. According to the tests i am getting more than 3.75mbps speed but why my actual download speed so low? Please help guys
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Frequent Contributor
Posts: 268

Re: Adsl download speed

mm interesting. could we trouble you for a speed test screenshot

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Member
Posts: 3

Re: Adsl download speed

as you can see there is HUGE difference

Screenshot_1.pngScreenshot_2.png

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Frequent Contributor
Posts: 268

Re: Adsl download speed

hi. i don't know hey. it doesn't look like congestion but, it could be a latency issue. are you connecting with a cable, or wireless. could you provide a trace route? my first plan of action would be to restart the router, and then reset to factory settings if the problem persists.

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Member
Posts: 3

Re: Adsl download speed

Cable.i think i need a new line and a technician asap
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