on 10-12-2018 10:28 AM
on 10-12-2018 10:56 AM
As has been mention countless times on this Forum, We the "Technical Support Helpers" cannot do anything about Accounts queries. Think of it like this: If this was a Eskom complaints Forum and you wanted to know load shedding schedules, we could help, but if you wanted to know if you needed to stock up on candles for the next 50 years we would not know the answer.
Telkom has no idea what the left hand is doing or the right, or if they have any hands at all!
They are the most useless,important,non-caring,ill trained company in this country. Or are all SOC's they same? Who knows?
When fibre comes to your area and the rep is from any company but Telkom, embrace them and go with them even though they are more expensive.
and yes I'm going to get bombed by the Sys Op, but this is the truth!
PS YES get any other form of power for the future because your elec meter is not going to spin for very much longer, and yes buy candles.lots of them!! ;-(
on 13-02-2019 09:38 AM
Our cables were stolen in Jan 2019 for 3 weeks, we received credit for that period on our new statement, but what about the money we spend on our cellphones wi-fi, who will pay that? We are a family of 4, and I spend nearly R500.00 exstra on my cellphone account, it doesn't include my husband or the money I need to add on my children phones?????
your feedback will be much appreciated.... our cables are stolen once again, since the 5th of February... phone everyday to follow up when will this be fixed.... no one can give me an answer... I've already used all my data on my phone, this is really unacceptable!!!!
Your feedback will be really appreciated!!!!
10-08-2020 11:25 AM - edited 11-08-2020 11:07 AM
My deductions are incorrect, agreed amount is R907.57
in March there was 2 deductions
in April R1110.27
Our cables were stolen in Jan 2019 for 3 weeks, we received credit for that period on our new statement, but what about the money we spend on our cellphones wi-fi, who will pay that? We are a family of 4, and I spend nearly R500.00 exstra on my cellphone account.