on 10-03-2016 12:44 PM
I signed up for a 10mb ADSL contract in Nov 2014, On the call the agent confirmed 10mb in my area...I never seen anything more than 5.2 mb ever since it started. I logged so many complaints over the last 2 years but all I get is "You are too far from the exchange". Not once has Telkom decided to refund me on the lack of service and charge me fairly. They said I can cancel the contract but then I must pay for the cancellation. The issue is that you promised something but never delivered. It is not my fault, it is yours.
on 10-03-2016 02:02 PM