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Member
Posts: 4

Re: Connected but no Internet

Which port did they reset
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Member
Posts: 6

Re: Connected but no Internet

Tracert to Telkom.co.za times out after the 17th hop.
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Member
Posts: 4

Re: Connected but no Internet

Rabid said it's country wide problem but do we need to call to reset port or will they do it on they own
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Member
Posts: 6

Re: Connected but no Internet

Vanessa as far as I understand a port reset is just a 'profile' reset they do on their side to resync your line.
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New Member
Posts: 4

Re: Connected but no Internet

I've got the same problem. Been holding on for 45 minutes already

This is unacceptable....

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Member
Posts: 4

Re: Connected but no Internet

No use calling telkom. Don't wait for them. Waiting almost an hour for an agent reset port and everything. There's is a nation wide issue with browsing the net via telkom
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Member
Posts: 1

Re: Connected but no Internet

Same problem in Killarney Jhb. Been waiting for someone to answer for 40 mins now

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New Member
Posts: 1

Re: Connected but no Internet

Same problem in Secunda!
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New Member
Posts: 1

Re: Connected but no Internet

Same problem in the Paulshof area...well at least for me. Also happened after the rain started. All devices can connect to the router and the "internet"...but no sites load; nor do any apps work. The usual tricks do not work either.  

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New Member
Posts: 1

Re: Connected but no Internet

OK, glad to see it is not only my line ... gave up after 40+ min holding on.  I am in Middelburg Mpu with same symptoms.

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