a month ago
To properly conclude this thread, a report of repairs done by Openserve technicians. They were the star of the show, props to them. They said they replaced a defective aerial cable and did pair changes on both ends of the DP. The resulting work shows in the line tests, ping tests and overall stability subsequently increasing upload speed by 512Kbps totaling 1024Kbps upstream sync and 12800Kbps down.
I thought it necessary to add “the happy ending report” to give proportion to the reality of the situation. Often Telkom gets a bad rep for service but in this case it turned out well.