on 17-03-2016 07:33 PM
My ADSL connection is very pathetic. DSL keeps dropping at any given time. It syncs then loses connection, and syncs again. I am also paying for a 4Mbps connection but 2Mbps is all that I get to make use of.
I am very frustrated and piturbed.
on 18-03-2016 12:06 PM
hello. does sync loss occur at random times, when the phone rings, or at a specific time everyday? have telkom asked you to do an isolation test? basically, you test with only the modem connected, anything else that uses the line will be disconnected. rather log a fault as well. make sure your end is ok though. if that microfilter is faulty, they will charge for an unnecessary call out.
on 19-03-2016 03:48 AM
im also suffering from same problem, cant keep a site on for too long then the connection dies out, it becomes so slow that the page doesnt even reload and magically after 2minutes or so it returns to normal,this is getting really frustrating as it disconeects me from an online game, video fail while watching a movie, this problem just started 3days ago
on 19-03-2016 07:10 AM
Post connection stats .... only way to see if there is an underlying issue perhaps... then some diagnostics as @goatfish advised...
on 19-03-2016 06:25 PM
@F31c0NSure - join the crowd. You can give up, but unless you have a viable alternative you might just be stuck here with the rest of us! Let us know a bit more detail about your problem. Maybe we can help you?
on 21-03-2016 10:38 PM
on 23-03-2016 12:40 AM
THis is getting out of hand
I called telkom like 5 times they moved my line to a new port connection now i have 3322kps connection and 380 upload , i pay for a 4 mb line , my line dtops constantly the tech guy said it droped 68 times in 1 day HOW THE HELL can you work with that going on sorry for the languge but enought is enought we pay for our bills and then we get bad service , i can confirm while i typed this email it dropped 3 times and reconnected
I need somone to help me (THAT KNOWS WHAT HE/SHE IS DOING )Why employ somone that doesnt EVEN know what a exchange port is
Its a new router new filters how difficult is it to FIX a TELKOM LINE
on 23-03-2016 03:38 PM