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Established Member
Posts: 7

Daily ADSL feedback email

Hi, All.

 

I haven't received my daily ADSL usage feedback email from Telkom since 26 Feb 2016 and nothing has changed on my side.

 

I have been in a daily conversation about this with Telkom on Facebook, but haven't been told whether this is only happening to me or if it is a problem for everyone. My original post was on 28 Feb and I still don't have a solution.

 

I found this today:  http://mybroadband.co.za/vb/showthread.php/803081-Telkom-monthly-usage-summaries-stopped-arriving

 

Is anyone here also not getting the emails?

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Moderator Moderator
Moderator
Posts: 819

Re: Daily ADSL feedback email

Hi @RiaanS can you confirm if all your details are still accurate at https://secure.telkomsa.net/titracker/

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Established Member
Posts: 7

Re: Daily ADSL feedback email

Yes

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Moderator Moderator
Moderator
Posts: 819

Re: Daily ADSL feedback email

@RiaanS I have directed this to our ISP admins to look into. Will provide feedback once received. 

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Established Member
Posts: 7

Re: Daily ADSL feedback email

It worked last night.

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