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Disturbances on the landline after DSL activation

Hi! Can anybody explain to me why, since connecting a router and activating my DSL, there is a recurring and extremely annoying static disturbance on the line when used for calls?
Regular Contributor
Posts: 498

Re: Disturbances on the landline after DSL activation

@Dr-I-Tufvesson my guess is you havent plugged your phone into a POTS filter supplied with the router. This splits the ADSL and voice frequencies so they dont interfer with each other.

Member
Posts: 2

Re: Disturbances on the landline after DSL activation

I have though. There was already a Telkom splitter there.

"Finding the way forward is most often found through acknowledging and transforming the point of disruption way back there" - Nonjongo I. Sent from my iPhone
Frequent Contributor
Posts: 326

Re: Disturbances on the landline after DSL activation

Can you check that it is ACTUALLY a POTS filter?  Many lines will have a Telkom splitter for two phone lines, you need one that says ADSL and PHONE on it for the two points on the splitter.

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Regular Contributor
Posts: 498

Re: Disturbances on the landline after DSL activation

@Dr-I-Tufvesson agreed with @j0766. Make sure you are not talking about the wall jack that has 2 RJ11 telephone jacks on it. A POTS filter comes with your ADSL router. A small beige box with a short length of telephone wire and a plug. On it there is 2 plugs, one for ADSL and 1 for Telephone.

 

This device filters out the voice frequency from the ADSL so they do not interfer with each other

Member
Posts: 3

Re: Disturbances on the landline after DSL activation

I have the same problem and have a POTS filter (bought a second one in case the first one was faulty, but noise still on line).  Telkom has been to my place about 5 times and every time it improves for a couple of weeks and then the noise comes back again.  Given up now.  Can't wait for fibre!

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