on 11-01-2016 12:08 PM
I have the Do Elite package that advertises thsat you get an VDSL line of up to 20Mbps
But I checked in the setting of the VDSL modem that I am in fact getting ADSL2+ and not VDSL.
My question is should I complain about this because I am geting 16Mbps DL and 0.9Mbps UL. And will I get better performance if I am switched to VDSL?
on 11-01-2016 01:53 PM
@Bruce you are right, you will get better performance if the line is stable, because ADSL2+ has 1mbps uplink and VDSL has 2mbps. I have heard from friends that when upgrading you, they dont always realize that they must switch you from ADSL2+ 20mbps to VDSL 20mbps.
you should contact the call centre and get it changed
on 12-01-2016 08:21 AM
on 28-01-2016 10:44 PM