on 12-12-2016 09:48 PM
I am having a Telkom 10M Fibre uncapped R799 deal.
But in my monthly bill, the total amount is exceed R799, it shows like this:
Fibre line rental 10mbps --- R 538.60
Home uncapped 10mbps --- R 503.51
None of the number meets the R799, but together it is more than R799.
Can anybody explain how Telkom Fibre billed?
And for the R799 10M uncapped fibre, does this include the Internet service or only Line Rental?
Please somebody help, they have billed me 2 month already.
on 19-12-2016 09:40 AM
Hi @vn198651 You should be getting this deal for R799 for up to 10mbps fibre and uncapped data. See link below. Please message me your service number and contact details. I'll direct it to billing to assist you further.
on 19-12-2016 11:06 AM
Hi @vn198651 i edited your post. Any person or account details should be sent via private message. My bad there. I've directed your info to a consultant that could assist you further.