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FIbre is intermittent on wifi

Good day,

 

Can someone help? I have upgraded to Fibre last month expeting a better internet connectivity however it is worse than the wireless router we had. the connection is very intermittent. I called Telkom twice and the two agents i spoke to confirmed they can see frrom their side that the connection is not stable. A technician came and reseted the router but it is still the same. what do i do now?

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