Im am now totally fed-up with telkom's appaling service. I am cancelling everything and Im taking my business elsewhere. For a month now I have been listening to empty promises about my dsl-line which is down. The problem was supposedly escalated twice, but nothing came of it. In the mean time I have to pay good money to my ISP which I cannot use, as Telkom is not fixing my dsl. I really think this is appaling service. Between incompentent staff, empty promises andjust no service Im done. Telkom can now take a flying leap. Luckily there ar other sources for these services.