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Member
Posts: 1

Fiber Slow

I upgraded from 4mb ADSL to 20mb Fiber.

 

must admit, I have not been a happy customer

 

problems:

  1.  I don’t get fiber or WiFi in my whole house. With ADSL I got internet in all my room. Not anymore;
  2. the marketing says I should be able to stream HD on 4 devices. I am not able to. When you stream on more than one device, it pixelates and lags or buffers
  3. wifi drops all the time...

 

and now trying to get help is a mission mission as they only available during 9-5

 

help!!!!

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Member
Posts: 14

Re: Fiber Slow

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New Member
Posts: 1

Re: Fiber Slow

[ Edited ]

@BrentSellidon wrote:

I upgraded from 4mb ADSL to 20mb Fiber.

 

must admit, I have not been a happy customer

 

problems:

  1.  I don’t get fiber or WiFi in my whole house. With ADSL I got internet in all my room. Not anymore;
  2. the marketing says I should be able to stream HD on 4 devices. I am not able to. When you stream on more than one device, it pixelates and lags or buffers
  3. wifi drops all the time...

 

and now trying to get help is a mission mission as they only available during 9-5

 

help!!!!


If you've recently installed fibre and are surprised your internet speed isn't as fast as expected, your wi-fi router is the likely have problem. Here's why. Investing in a high-end router could solve your internet issue.

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