on 02-10-2019 07:14 AM
I was phoned to offer an upgrade from 10Mbps to 20 Mbps at basically the same price. Well, it is significantly more expensive, so we want to roll back. Only it is impossible to call the call center, there is just no agents available ever. Can someone suggest a way to do this? By the way we were told that during the lockdown we would receive double the speed, but that never happened.
Looking forward to some advice.