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Posts: 1

Getting a line switched on

Hi, I just got my first place and am looking to get my ADSL started. I have heard that Telkom need to check the line and switch it on, how do I go about this as I  am struggling to get anyone from telkom to help. 

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Re: Getting a line switched on

Hi @cassie, your will need to order a telephone line. They will check availability. Use the following channels to do this - 


  • Contact us on our Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10120 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
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