on 10-10-2016 09:28 AM
I had a rep visit me and he convinced me that I can get a 10meg VDSL line to my home and I sighed a special offer to get it.
Since then I have found out that the is no chance of ever getting 10meg on the copper in my area and that it would only get as fast as 4meg.
I already have a wireless 4meg connection so its pointless getting this 10meg line.
The line installation order number is 14904836
I would like to cancel the lot to avoid fighting about speed later.
Please help me do this.
on 13-10-2016 12:30 PM
Hi @Stroebel, thanks for coming to the Community. Let me just stress that this is not a Service Channel, but rather a peer 2 peer support channel. Please make use of our service channels to cancel this order -