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Member
Posts: 3

High latency between 19:00 and 23:00

[ Edited ]

011 473 ****

Civin Street Brakpan

Reported Fault Numbers: 1023CRK020316 ; 309CRK160216

 

Every evening between 19:00 and 23:00 i have high latency between 200ms and 400ms. 

 

I stay in the brakpan area. I have reported this way too many times via twitter, sms and every possible way.

 

Does anyone else have this issue and can someone from telkom urgently assist?

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Frequent Contributor
Posts: 326

Re: High latency between 19:00 and 23:00

Gamer i guess?

 

How have you been measuring the latency?  Simple pings to an international or local server?  I have seen that the service providers ignore these tests so I've trying to get more regular tests myself ... found a free tool called JDast that seems to work in giving me regular updates on the line conditions ... 

 

Good luck ..

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Member
Posts: 3

Re: High latency between 19:00 and 23:00

[ Edited ]

Hello There,

 

Well usually i just track the latency with my teamspeak which has a PING indicator to the server and the games that i play also shows realtime connection latency to the servers.

 

I have taken a look at that program you suggested and it looks really cool, but telkom prefers me to do trace routes. The following trace routes were done using a telkom supplied account so that i can rule out my ISP in this factor:

 

 

The links to the screenshots are below.

 

It is really very annoying. I wish there was something more that i could do. The WISP's are taking their sweet time to get back to me and the LTE UNCAPPED is not available in my area.

 

 

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Re: High latency between 19:00 and 23:00

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