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I

Good day ;I applied for an ADSL /wifi on 24 April 2018 received a message on the 27 April to advise that the line is active. I went to Telkom for the modem they advised that the technician has not closed the request and to contact customer service . Since then I have been calling up until this am  Telkom and have been given so many ref numbers order no. Incident report no !  239548303. and They keep telling me that the incident is still hanging and not closed. How long does it take to close a n incident and complete the Job!! incident number given on on 8 may 3111367 which advised once again will take 24to 48 hours. Telkom are always advertising that they are the cheapest data providers and putting adverts out but fail to provide that service!!Disappointed customer 0312087483 Mary 

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[ Edited ]

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