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New Member
Posts: 2

Incoming e-mails not being received

Hi I am not able to receive emails on my Telkom account on my IPad. I am however able to send emails.

 

i have spoken to Telkom and reset my IPad but still no luck.

 

The message  I keep receiving is that ‘ the Mail Server pop3.telkomsa.net is not responding. Verify you have entered the correct details in Mail settings ‘. I have done this and still have had no luck. 

 

Any help would be appreciated.

 

Member
Posts: 2

Re: Incoming e-mails not being received

Telkom has problems with the mailservers, there are many people not receiving email.

They are aware of it and working on it.

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New Member
Posts: 2

Re: Incoming e-mails not being received

I managed to figure it out. I added another account and selected PoP instead of IMAP and it worked.  Must be the power of joining this forum Smiley Happy

Member
Posts: 1

Re: Incoming e-mails not being received

I had the opposite problem - I was receiving e-mails, but sent e-mails were undelivered.  Spoke to Telkom and was advised they have a problem.  I asked them to put a message on their website advising people of the problem and also when fixed.  We'll see ......

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