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Posts: 2

Incredibly slow ADSL download speed

Please help. I live in Capri, Cape Town and my internet speed is extremely slow. I have an 8mb line but can hardly even get my email.... any way of resetting the line?

Posts: 1

Re: Incredibly slow ADSL download speed

I am experiencing the same problem in Richards Bay, KZN.  I wish someone from Telkom would give some answers.

Posts: 2

Re: Incredibly slow ADSL download speed

I also cannot get through to Telkom whene I try phone due to 'high call volumes'. I am guessing that a lot of South Africa are having probnlems right now. perhaps some major lines have been damaged?

Occasional Contributor
Posts: 140

Re: Incredibly slow ADSL download speed

Hi Guys see my post on ASSIA




Unca Paul

Moderator Moderator
Posts: 819

Re: Incredibly slow ADSL download speed

Hi Everyone, our Community is not a Service Channel, so we do not have service agents here. The forum promotes peer 2 peer service, but we do have quite a few optiona available to get hold of us for service related queries - 



  • Log and Track a Fault online
  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact us on our Social Media Channels



  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email us
  • Find a Store
  • Download our App: 



Moderator Moderator
Posts: 205

Re: Incredibly slow ADSL download speed

howzit @UncaPaul you got a link to your assia post. i can't find it.

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