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Member
Posts: 2

Infustructure constraints issue but website shows that I have coverage

I applied for a Telkom ADSL line through Telkom shop. I made them check if my area has coverage and they told me that my area has 4Mbps and they showed me also. So I applied for it. It took about 1 week for them to accept the application. I received an SMS today stating that my application is cancelled because of infustructure constraints. Which I think iso the most stupid thing ever. There indicate on their website that my house has coverage and I know for a fact that there is coverage because they just installed lines about 3 months ago.
Why would they show that there is coverage if there isn't?
Why would you accept the application and cancel it afterwards?
It is really ridiculous! I can shower that there is infustructure but they can't.

How do I resolve this issue? Did anyone solve similar issue? Please help me ASAP.
Regular Contributor
Posts: 498

Re: Infustructure constraints issue but website shows that I have coverage

hard luck buddy. there are times where the systems will tell them there are lines or ports, but later find out that the cables might be poor quality or that there is no spares.

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