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Posts: 2

Install ADSL line in flat

Good day 


I have requested that a technician come out to Meyersdal Alberton to fix the box against the wall (where you plug in the phone line and lan cable). I have recieved a refrance number 32774 and until today nothing was done. I have call last week and they traced the above refrance and said yes it has been escalated, but no action from them. This week i called and they say they cannot find the refrance, resulting in no action. They have taken my phone number and no call was made please help. 


I want the line fixed, sign up for line rental and all. 



Moderator Moderator
Posts: 206

Re: Install ADSL line in flat

Hi @Donnet


The order number looks incomplete. Please contact the social media team on Facebook/TelkomZA or on Twitter: @HelloTelkom to assist futher with this. You will need to follow them on Twitter, or like them on Facebook to sent them a private message. They usually require your ID number.

Posts: 2

Re: Install ADSL line in flat

Could we arrange a technitian to attend? 


1 Tech Meyersdal Alberton. 

Frequent Contributor
Posts: 326

Re: Install ADSL line in flat

This is not a service channel - use those suggested by @TWL

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