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Member
Posts: 1

Line Installation

Hi,

Please can someone from Telkom contact me urgently,
I have had a line installed at my residence and the installation job is pathetic, I have my cables being run over my neighbors walls and over my trees to get to my house.

This is pathetic service from a reputable company such as Telkom.

Free installation does not mean messy jobs!

J1
New Contributor
Posts: 65

Re: Line Installation

Sorry, the official response by the Community Manager on this site is that this is not the right place for complaints or escalation.

https://community.telkom.co.za/t5/Announcements/Telkom-Service-Channels-How-to-get-Help/m-p/1768#M13

 

Getting help with even the channels mentioned is at best hit and miss from my experience. The only channels I have not tried are facebook and twitter.

 

Good Luck, it can be very frustrating. Please give feedback if you do have success or not and which channels you used so that we can better advise other!!

 

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