Charl from Telkomguy za replied to me and indicated the matter will be escalated. our area is experiencing high incident count and things are taking longer than usual to resolve
Hope to be up in the next few days.....
@rikuwessels Glad you got sorted. I still haven't gotten anywhere. What is Charl's full username on MyBB?
I know how you feel my one is of from 21Oct
Sorry to hear
TelkomZA can search there for user