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Member
Posts: 2

Long standing customer - service and turn around is terrible by TELKOM

Hi everyone 

 

Telkom is getting worst day by day. After 5 months of partialy sorting out my download speed , they go and mess up the upload speed completly. Honestly a 20years long standing cutomer and this is the way you treat us.  This os becoming not suprising too often.

 

 

 

Member
Posts: 2

Re: Long standing customer - service and turn around is terrible by TELKOM

The worst part of all these things , when you think they have sorted  out the problem , they cause anothet problem. Its a never ending story and a really frustrating one. You call into the call centre and the lady is like " Yeh , you hanging in tight. Telkom is in progresssssss.

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Moderator
Posts: 205

Re: Long standing customer - service and turn around is terrible by TELKOM

Hi @Eyez242

 

Sorry to hear this. Have you tried contacting @HelloTelkom on Twitter, or TelkomZA on facebook. They can have a technical rep look into the speed issue you are experiencing.

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