on 30-08-2018 10:07 PM
Solved! Go to Solution.
on 31-08-2018 04:38 PM
Sorry to hear you've been let down for so long, but we’re customers in the forum so can’t help with service enquiries. ( there are no Telkom support agents in the forum)
support options :-
As you’ve had no joy from their call centres , send an urgent detailed complaint to a Telkom media support team for decent response & feedback . Include your relocation order number, all refs /dates , and log an accounts dispute .
email : email@example.com
Hope this helps. Good luck - please let us know what happens.
on 18-10-2018 09:34 AM
Good day. I have been trying to get though on Telom Chat since Monday, 15 Octobeer, but nobody answers. The customer services line on the website does not belong to Telkom so I cannot make telephonic conntact. I want to establish how I can change my ADSL line from hanging off my phone line or move my phone connection to another room. Please contact me urgently as time is of the essence. My Telkom line is 011 781 9727. My cell 02 333 0490.