on 03-07-2018 06:55 PM
on 05-07-2018 12:14 PM
We’re Telkom customers like you in this forum (no Telkom support agents here) - service issues are only attended at their support channels :-
If you can’t get help from call centres send a detailed message with your refs to a Telkom media support team - usually best for good response & results (and/or email them) :-
email : email@example.com
Hope this helps, good luck.