on 05-12-2018 11:48 AM
on 07-12-2018 12:37 AM
Raydk72, we need a class action to adress these things. I am commenting here to encourage folk to find a way that we can report matters and hold people/departments acountable. There lies the issue. Myself over the last 8 weeks of utter frustration I have still not been told anything besides "matter being attended to", for heavens sake - how can one report something and expect it not to be attended to? My question is have these people actually got an IT centre with servers, technicians etc? Or have they subcontracted that out as I have been given at least three emails of departments supposedly dealing with email issues? This lot are no different to ESKOM besides the fact they have barackaded themselves so well you cannot reach anyone to find out even if their staff have piutched up for work.
The Telkom walk in stores are a waste of time, they do not even have a telephone number listed - same thing as the rest of telkom you end up at some other central number. You have to go there, like luring fish with bate in the hope you'll sign up for something. This is all so wrong and abussive towards we the paying public.
Please anyone that has means of creating a way to change their manner of operation regards customer care - our issues different as they may be all have a common cause that being this dysfunctional company knows there is no acountability for anything at any level,