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Member
Posts: 4

PING/LATENCY

Hi there Telkom....Please can you assist..as we speak im been waiting 20 mins to answer n 10210Smiley Sad...for the last 2 weeks..my ping/latency has ranged anywhere between 150ms to 479ms...in teh past it was always 44ms or leven less..I cannot game on this and this is the reason why i have adsl in the first place..my dl speed is also quite a lot less recently.Please can you investigate as the guys at the call centre say the line could be congested..My no starts with 011475-26..Please can you help.. 

Regular Contributor
Posts: 498

Re: PING/LATENCY

@STORMERSFAN Stormers fan in Joburg? Glad to see fans all over. Too many Crusaders fans down here in Cape Town.

 

About your ADSL, I would log a fault and wait for a tech to repair a possible fault. There is a chance that your line is being optimised by Telkom's ASSIA system, but that usually only adds up to 32ms to your latency and improves the overall experience. There could be a fault in this case

 

 

Member
Posts: 4

Re: PING/LATENCY

Thank you..im hoping that someone called CHARL who everybody has been raving about can contact meSmiley Happy..i also have a ref no which was logged last night..1227CRK170216-

New Contributor
Posts: 76

Re: PING/LATENCY

If you have a landline I  suggest you call them everyday if you dont they ignore you. Calls from Landline & Telkom sim cards are for free so you can sit and wait for atleast 30 min plus before they anser any way.

 

I endeavor to assist in application of Computer technology where ever I can assist.
New Member
Posts: 2

Re: PING/LATENCY

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