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Member
Posts: 1

Phone line off

My Phone line has now been off for 13 days, have reported it and no progress.

 

Initial Ref: 22537151

Escalated ref: 1086084

 

 

 

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Valued Contributor
Posts: 847

Re: Phone line off

Hi @diePhoenix

 

The community isn’t staffed by Telkom service agents (we’re customers like you), but try posting your fault ref with details & dates on one of Telkom social media channels - their dedicated support teams will attend and send you feedback :-

 

Facebook: TelkomZA
Twitter:   @telkomza


Also email the same details to support@telkom.co.za ( my issues were fixed after that )

 

Hope this helps.

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