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Posts: 1

Phone line off

My Phone line has now been off for 13 days, have reported it and no progress.


Initial Ref: 22537151

Escalated ref: 1086084




Valued Contributor
Posts: 847

Re: Phone line off

Hi @diePhoenix


The community isn’t staffed by Telkom service agents (we’re customers like you), but try posting your fault ref with details & dates on one of Telkom social media channels - their dedicated support teams will attend and send you feedback :-


Facebook: TelkomZA
Twitter:   @telkomza

Also email the same details to support@telkom.co.za ( my issues were fixed after that )


Hope this helps.

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