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Poor service

Can anyone out there please advise me on how to get telkom out to repair my landline and internet. I reported the problem on the 3rd of April, have had it escalted and phoned just about daily and the to date has not been a technician out or even a phone call from telkom. I'm at whits end at the moment and am about to loose my temper with a poor call center agent who has no way of really helping me out.

 

Thanks guys

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