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Member
Posts: 3

Reported fualts being closed

How come Telkom keeps on closing reported fualts withouth actually attending to the problem? There is according to the tecs that come out a cable fualt on our street and will hand it over the cable department. Dont really know if this ever happens because the fualts keep on being closed.

 

Is there anyone that I can contact to get this resolved besuase its been going on for a very long time.

0114527429 - ECDSL
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Posts: 819

Re: Reported fualts being closed

For Service related queries, please use:

 

  • Contact us on our Social Media Channels
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  • Reporta fault via SMS:    SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home:   Sales - 10213  & Service - 10120 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
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