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Posts: 1

Slow speeds and high ping (line dropping)

Hi, since a few days ago I am experiencing very slow speeds and high latency on my 2mb line.


The line drops constantly and I have to reboot my router to get it back to normal, it only lasts for 30 minutes max until it drops again.


I did report the fault (REF: 662CTK030517), speed up to 0.25 mbs and latency 1105 ms to my nearest speed test server.


Any help will be appreciated.


Thank you.





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