on 20-03-2016 09:50 AM
Wanted to know why telkom cant upgrade my line speed
currently on a 4mb/s line
On a huawei router it shows that the line can sync up to 9442kbps. but telkom has told me that only up to 4 mbps is supported in my area. also, i have another line in Johannesburg, where i was told the same thing, until i got someone who assisted me, she told me that the exchange has two DSLAM's one thats capabile of up to 4 mbps and 10 mbps, she did a swift and fast change for me to be moved to the DSLAM that supports up to 10 mbps. Also, the sales person couldnt give me any information about the exchange in the Pelikan Heights area, or check if its feasiable, yet i have evidence that the line can do more, i know that the adsl type can be changed from g.dmt to adsl2+ that gives a higher line speed
Valjon Ryan Smith
on 29-03-2016 02:30 AM
I had The same problem. I was told by Telkom that my line feeds off a mini exchange called a umc. The technician said the equipment is not at the main exchange but in this "umc" box on my street corner. Like a satellite exchange. And this "umc" can only give a max speed of 4 meg.