on 28-09-2018 11:46 AM
Hi, what do i do, i just signed a 24 month uncapped 4MB ADSL contract which i used for two months, now the lines are stolen, Telkom says they not going to replace / repair lines as its to costly, can i cancel - termintate my services or can they offer me a sim card with uncapped data, it would seem we only have Telkom 3G in our area.... if i refuse to pay my bill for not having access to a landline and internet they will surely blacklist me? What am i to do?
on 28-09-2018 05:57 PM
Call Telkom 10210 with your fault ref. and ensure an accounts dispute is logged so that you're not billed for the adsl service meanwhile.
They’ll usually help & change your contract to an acceptable alternative service if the one you signed for can't be provided.
Good luck -please let us know what happens.