28-01-2016 05:00 PM - edited 28-01-2016 05:02 PM
Ah, I replied and haven't seen your latest response.
My complaint was about the pings being so high. It causes me to get kicked from servers due to high ping.
on 28-01-2016 05:08 PM
on 28-01-2016 05:13 PM
Yeah, I have also learned that the hard way sadly, when I managed to find my download speed at 384kbps. Luckilly it was only 2 days until the end of the month so I just switched over to my Afrihost Pay-As-You-Go test account.
Thanks for trying to help though. I'll just have to wait for the tech to come out and do a physical inspection of the line. For most of last year I never experienced this issue, otherwise I would have just chalked it up to being the usual "ADSL is a best-effort service" schpiel.
on 28-01-2016 05:44 PM
Thanks. You still haven't told me who you are and how reliable your intel is seeing as you are not a Telkom representative. I will also do another check tonight for ping and fire up the game.
Surely if it was fair usage my download speed would not have been 3.5 Mbps. Plus the tech that helped me last night haven't mentioned that there was a FUP on my line. Also, checking my online portal my usage tracker tool has the bar halfway between Normal and Power.
on 28-01-2016 06:16 PM