Welcome to the
Telkom Community

Get involved. Problem solved.
Showing results for 
Search instead for 
Do you mean 
Reply
Member
Posts: 2

The Absolute Worst Service

During a severe thunderstorm on 12 Dec my ADSL line was struck by lightning. My line was dead after this. I reported the fault on the morning of 13 December. During the same day I phoned for progress where I was told that the fault is at the test centre and no technician has been assigned yet. It has been more than 5 days now and the progress keep being that the fault is at the test center and no technician has been assigned yet. In the meantime I have no internet and as I work from home this is a big problem.

This is absolutely the worst service ever. It seems like the only time Telkom has a response time is when you sign a contract. When you have finished signing the contract you are then caught in there net and they dont need to provide service any more.
About This Post
  • 0 replies
  • 183 views
  • 0 kudos
  • 1 Contributor