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Throttled When Playing Online Games

[ Edited ]

Hello, I am hoping to find some help here.

 

Recently I've encountered this issue when sometimes I am playing with my brother in a online game that him and I both experience very bad latency times/lag, this has not always been the case we've been able to play perfectly before. Does anyone know what could be causing this issue?
 
I have a ADSL 4mbps line with 1/2mbps upload, though this has never negatively affected our experience. I have a feeling Telkom have blocked some of the necessary ports for our games, such as Minecraft and Counter-Strike, anyone with help would be appreciated with this issue.

 

I've also attempted reseting the router. Line speeds are as they should be according to router stats and speed tests but during games they are clearly not as they should be.

Firewalls have all been cleared to allow access. We are also not exceeding our quota.

 

Thanks.

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