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Established Member
Posts: 13
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Unable to access any Ubisoft related services

Is anyone else having an issue accessing the Ubisoft website or opening Uplay when on a Telkom ADSL account? I tested an Afrihost account and a Webafrica account which both load any Ubisoft related services perfectly fine but as soon as I switch back to my Telkom ADSL account, it throws an error saying the server could not be found.

 

Not really sure what I can do to resolve this so any help will be great

Established Member
Posts: 13

Re: Unable to access any Ubisoft related services

Phoned Telkom support to do a port recreate on my line. Still unable to access any Ubisoft related servers.

A friend of mine in JHB has a 10 meg uncapped ADSL account with Telkom and his is working fine.

Member
Posts: 2

Re: Unable to access any Ubisoft related services

I am also unable to access any UBISOFT (uplay) games or websites.

I am on a 10mb ADSL Telkom line . I have also tried on my LTE for  PC, XBOX ONE and PS4. 

Please let me know if you find out anything.

Member
Posts: 2

Re: Unable to access any Ubisoft related services

Called Telkom, The assistant said as their service is running the problem is with Ubisoft???

Established Member
Posts: 13

Re: Unable to access any Ubisoft related services

Was resolved about 2 days later...not sure exactly where the issue was because a bunch of my mates with other ISPs could access it perfect when I couldn't. I did try with other ADSL accounts and it worked, just didn't work on Telkom but it seems to be alright now.

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