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Posts: 2

high latency and packet loss in CPT



I'm having very high latency and getting packet loss every day leading to dsl disconnects. I have logged this issue many times with telkom but they do nothing and just close my ticket after a few days to a week.


Latest ticket number closed without any answers: 556WK111115


What can i do? Please help.



Posts: 1

Re: high latency and packet loss in CPT

Please provide traceroute to

Posts: 2

Re: high latency and packet loss in CPT

traceroute to (, 64 hops max, 52 byte packets

1 (  5.017 ms  129.502 ms  2.149 ms

2  * * *

3  ipc-2-up.south.dsl.telkomsa.net (  24.150 ms  21.301 ms  22.785 ms

4  ipc-aggr-2.south.dsl.telkomsa.net (  19.602 ms  20.016 ms  18.874 ms

5 (  12.184 ms (  10.320 ms  12.108 ms

6  lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za (  153.870 ms  186.196 ms  155.274 ms

7  lon-ip-dlr-1.saix.net (  156.787 ms !Z  156.179 ms !Z  156.546 ms !Z



and a few pings




PING ( 56 data bytes

64 bytes from icmp_seq=0 ttl=58 time=200.141 ms

64 bytes from icmp_seq=1 ttl=58 time=156.554 ms

64 bytes from icmp_seq=2 ttl=58 time=160.555 ms

64 bytes from icmp_seq=3 ttl=58 time=157.695 ms

64 bytes from icmp_seq=4 ttl=58 time=158.010 ms

64 bytes from icmp_seq=5 ttl=58 time=198.883 ms

Request timeout for icmp_seq 6

64 bytes from icmp_seq=7 ttl=58 time=158.572 ms

64 bytes from icmp_seq=8 ttl=58 time=156.005 ms

64 bytes from icmp_seq=9 ttl=58 time=159.790 ms

64 bytes from icmp_seq=10 ttl=58 time=157.039 ms

64 bytes from icmp_seq=11 ttl=58 time=255.720 ms

64 bytes from icmp_seq=12 ttl=58 time=240.261 ms

64 bytes from icmp_seq=13 ttl=58 time=222.037 ms

64 bytes from icmp_seq=14 ttl=58 time=157.836 ms

64 bytes from icmp_seq=15 ttl=58 time=157.720 ms

64 bytes from icmp_seq=16 ttl=58 time=158.235 ms

Request timeout for icmp_seq 17

64 bytes from icmp_seq=18 ttl=58 time=179.052 ms

64 bytes from icmp_seq=19 ttl=58 time=156.379 ms

64 bytes from icmp_seq=20 ttl=58 time=198.889 ms

64 bytes from icmp_seq=21 ttl=58 time=163.380 ms

64 bytes from icmp_seq=22 ttl=58 time=163.635 ms

64 bytes from icmp_seq=23 ttl=58 time=170.245 ms

64 bytes from icmp_seq=24 ttl=58 time=160.197 ms

64 bytes from icmp_seq=25 ttl=58 time=259.197 ms

64 bytes from icmp_seq=26 ttl=58 time=181.178 ms

64 bytes from icmp_seq=27 ttl=58 time=161.519 ms

64 bytes from icmp_seq=28 ttl=58 time=159.091 ms




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