Welcome to the
Telkom Community

Get involved. Problem solved.
Showing results for 
Search instead for 
Do you mean 
Reply
Established Member
Posts: 6

slow internet , internet line unstable

Good day

 

Can someone give me some advice please . My line was changed from a adsl to vdsl (20mb ) .I went out and brought a new vdsl router after calling telkom (who does not care by the way) the unfriendly person on the other end of the line said my vdsl line will syn at 16mb not 20mb .I told the lady (who did not know anything about IT i am not sure how she got the job there ) my adsl line was syn at 20780kbps so how is that possbile. Anyways after swearing telkom i gave up and left it on adsl so i am waiting for the tech to come out and see what wrong with it ,it been a week and no answer .A guy at telkom told me that it takes 48-72 hours max to get a answer back from telkom.

 

 

my  question is on a 20mb line vdsl what max speed should i get because after reading on google and getting info from friends i should of got 20480kpbs and 2 mb upstream .this is what i am currently getting.

 

16778kbps 

1223kbps 

 

on adsl2

 

20780kbps 

1020 kbps 

 

please any advice will be handly. 

 

thank you 

About This Post
  • 0 replies
  • 166 views
  • 0 kudos
  • 1 Contributor