on 16-08-2018 01:21 PM
I need to change my physical address on my account but cannot find where to do this online. I have gone to 'Manage Accounts' but the only option that comes up for me to change seems to be my phone number!
Anyone know how I can do this please?
Thanks so much
on 16-08-2018 03:16 PM
Hi Sandra @Sandals
We’re customers in the forum, sorry can’t help much as only Telkom can attend .
Yes, I gather the address function is missing from their portal but the website says an agent will change it for you - try the chat function here :- https://secure.telkom.co.za/today/help/home/faq/where-can-i-update-my-telkom-details/
Hope this helps.