on 22-08-2018 05:29 PM
Wish we could help but we’re customers in the forum - only Telkom can attend service issues. More support options here :-
You’re not alone, many others have reported data issues this week. Hopefully you’ll get your data soon as Telkom had technical difficulties & service outages, here’s what they replied on Telkom Twitter: -
“We apologize for the delayed response and for the inconvenience caused , please be advised that we are experiencing service issues and our Technical team are attending to this matter with great urgency, kindly DM your details ( ID Number and the Number in question) as we need to escalate your query to our Technical team for further assistance, feedback will be communicated soon.”
If you still can’t access the data try sending a detailed message to a Telkom media support team below for decent feedback and results :
Hope this helps. Good luck - please let us know what happens.