on 09-11-2018 06:44 PM
Hi Telkom and community,
The online service is wonderful. But it is not working. Customers be warned... I have logged 2 cancellations, also send emails, but no one can do anything. Now 2 months later - nothing.....
If this is not resolved in the next week, ICASA is the only option... I would recommend then for all complaints. They are efficient, quick and fair.
on 28-11-2018 10:21 AM
Hi David, My contract expired and Telkom contionued to bill me for 2 and a half years (During this time I requested the phone to be made prepaid.) Finally, en September this year, they did something....... THEY CANCELLED THE NUMBER. Now my number no longer exists. I want it made prepaid. Do you think this is still possible?
2 weeks ago
to me it says I have no accounts but I am paying and is visible as "active" on another login page.
And why do you have two login pages for just one subscription?
Why is it not simple to just include the cancle button.. Eish I have lost a lot of money trying to cancel.