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Member
Posts: 1

Internet access

I received the message and when I check data there is enough. Your internet access has been paused because you are using out of Bundle Data. Dial *180# to purchase a new bundle, or open your browser for more options.
Member
Posts: 4

Re: Internet access

I am receiving the same message since the last week of June 2019.  It started since Telkom chnaged partner from MTN to Vodacom.  I am trying to solve the issue for more that 2 weeks.  I cannot get connection to the internet while the router is roaming and also when the router is on 2G.  I phoned the help line, phoned the fault line, visited the agency in Mosselbay and every time I need to change a setting.  Everybody I contacted suggested a diferent setting, thus clearly they cannot provide the correct settings since partning with Vodacom.  If somebody can help please do so I cannot carry on like this.  The service is very poor.

Member
Posts: 2

Re: Internet access

I've been having this same issue for 2 days. Did you manage to solve this?

Member
Posts: 2

Re: Internet access

I've recently switched to Telkom.

I've been experiencing the same issue now for almost 2 days - I too went to their store and they confirmed that it is due to their migration to Vodacom...

New Member
Posts: 1

Re: Internet access

Did you manage to resolve the problem?I'm experiencing the same problem.

 

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