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New Member
Posts: 1

Internet or networks Coverage

My phone shows TelkomSA-R and m struggling connecting to the internet, I connect for few minutes then it says no connection.
What is that R and why is there, I've never experienced this. Please help
New Member
Posts: 1

Re: Internet or networks Coverage

We also experiencing the same problem since last week Thursday network is down and I'm running an internet Cafe here in tembisa Emfihlweni

 

New Member
Posts: 1

Re: Internet or networks Coverage

How did u even get to that man?
Member
Posts: 4

Re: Internet or networks Coverage

[ Edited ]

I am receiving the message out of bundle data, although I have data, since the last week of June 2019.  It started since Telkom changed partner from MTN to Vodacom.  I am trying to solve the issue for more that 2 weeks.  I cannot get connection to the internet while the router is roaming and also when the router is on 2G.  I phoned the help line, phoned the fault line, visited the agency in Mosselbay and every time I need to change a setting.  Everybody I contacted suggested a different setting, thus clearly they cannot provide the correct settings since partning with Vodacom.  If somebody can help please do so I cannot carry on like this.  The service is very poor.

Member
Posts: 4

Re: Internet or networks Coverage

I am receiving the message,'out of bundle data', although I have data since the last week of June 2019.  It started since Telkom changed partner from MTN to Vodacom.  I am trying to solve the issue for more that 2 weeks.  I cannot get connection to the internet while the router is roaming and also when the router is on 2G.  I phoned the help line, phoned the fault line, visited the agency in Mosselbay and every time I need to change a setting.  Everybody I contacted suggested a different setting, thus clearly they cannot provide the correct settings since partning with Vodacom.  If somebody can help please do so I cannot carry on like this.  The service is very poor.

Moderator Moderator
Moderator
Posts: 819

Re: Internet or networks Coverage

Hi. The "R" indicates that this is a tower that belongs to our new Roaming partner (Vodacom). Because we are a reletive new comer in the mobile space, we have signed an agreement with them to use their towers where we do not have coverage. Check this post for more info - 

https://community.telkom.co.za/t5/LTE-3G/Telkom-Mobile-Roaming-TelkomSA-vs-TelkomSA-R/m-p/21091#M362...

 

 

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