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Member
Posts: 1

LTE Telkom Uncapped product. No reply from Telkom!

[ Edited ]

Good day

 

I applied on 14 December 2015 and still have not had any communication.

I have a ticket number and there should be no reason for it to take this long. I am an existing Telkom client therefore Telkom does have all my details.

 

Could anyone from Telkom please assist and escalate this?

 

I'll provide my ticket number when needed.

 

Thanks

Milo

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New Member
Posts: 1

Re: LTE Telkom Uncapped product. No reply from Telkom!

[ Edited ]

Same problem here! Ticket number sent but no follow up.

 

I am Romi Vidmar

cell: **edited**

tel: **edited**

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Frequent Contributor
Posts: 326

Re: LTE Telkom Uncapped product. No reply from Telkom!

Hi @Arieli @romividmar - Telkom does not respond to service delivery issues on this channel, this channel is exclusively for peer 2 peer support, ie. us helping each other.  You are welcome to look at the guide on how to get help and to try one of those service channels.  Look forward to engaging with you on any other topics you want to discuss.

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Just because something doesn’t do what you planned it to do doesn’t mean it’s useless. – Thomas Edison (Inventor)
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Frequent Contributor
Posts: 326

Re: LTE Telkom Uncapped product. No reply from Telkom!

Hi @romividmar - it is not suggested that you share personal information on this forum.  If you can I would suggested editing your post and removing the details.  If you need to share it you can always do so over direct messages to someone.  See the community guides for more info and tips on what you should and shouldn't do here.

Found the answer to your question? Don't forget to Accept the Solution! 

Did you like someone's contribution? Give Kudos where Kudos are due!

Just because something doesn’t do what you planned it to do doesn’t mean it’s useless. – Thomas Edison (Inventor)
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